Who we are
Our website address is: http://surfy.in.
Privacy Policy at Surfy
At Surfy, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website, Surfy.com. By using our website, you agree to the practices described in this policy.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Information we collect
We may collect personal information to enhance your shopping experience:
Cookies: We use cookies to enhance your experience on our website, remembering your preferences and collecting site usage data.
Personal Information: Including your name, email address, phone number, shipping address, and billing details when you make a purchase or sign up for our newsletter.
Payment Information: To process transactions securely, we may collect payment details such as credit/debit card information.
Log Information: Including your IP address, browser type, device information, and how you interact with our site, helping us improve our services and provide a better user experience.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How we use your information
We use your information to:
Analyze website usage to understand customer preferences and trends.
Process and fulfill your orders, manage returns, and communicate order status.
Improve our website, customer experience, and product offerings.
Send marketing updates, promotions, and special offers (if you consent).
Sharing your information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Marketing Partners: With your consent, we may share limited data for advertising or analytics purposes.
Service Providers: Trusted third parties that assist with payment processing, shipping, and order fulfillment.
Legal Compliance: We may disclose information if required by law or to protect Surfy’s legal rights.
Security Measures
We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. While we work hard to safeguard your information, please remember that no online platform is entirely secure.
Your Rights
Access: You can request a copy of your personal information.
Correction: You can request correction of any inaccuracies in your data.
Deletion: You may request deletion of your information unless required by law to retain it.
Opt-Out: Unsubscribe from our marketing emails anytime by clicking the “Unsubscribe” link.
Children’s Privacy
Our website is intended for users over the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it promptly.
Changes to the Policy
Surfy reserves the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about our Privacy Policy or wish to exercise your privacy rights, please contact us at:
📧 Email: support@surfy.com
Thank you for trusting Surfy with your information.